The WiFi-vs-mobile question comes up constantly. It’s almost never the site actually being down. Most home routers and ISPs have DNS filtering turned on by default now. Comcast, AT&T, Verizon all offer some version of “security” or “family” filtering, often enabled out of the box. These filters categorize compound pharmacy domains alongside other flagged categories. When you switch to mobile data, you’re hitting your carrier’s DNS instead, which doesn’t have that filter. Same URL, different DNS resolver, different result. Quick way to confirm: ping the domain from terminal on both connections. Get a response on 5G but timeout on WiFi = it’s DNS, not the site. Fix: change your router’s primary DNS server to 1.1.1.1 (Cloudflare) or 8.8.8.8 (Google). Takes two minutes, doesn’t touch anything else on your network. Few other things I see asked on repeat: - Actually down for everyone? downforeveryoneorjustme.com before you assume
- Confirmation email never arrived: spam folder first, then call them. Their order fulfillment systems tend to get flagged by Gmail and Outlook
- Legitimacy questions: check state pharmacy board license or 503B status. Necessary but not sufficient I’ve been on sema since late 2024, started it post-gastric bypass when my surgeon ruled out revision surgery. Sorting out the compound sourcing side took longer than it should have, and this WiFi issue tripped me up too at the start.