I need help please

What is the email address for customer service? I paid for a year and (shows as paid on my apple and PayPal bill) yet I do not have the use of the features and my app keeps asking me to pay.

Hello it is ak@careclinic.io – Are you able to msg me your email address and I can see what the issue is? Many times it is Apple that has not forwarded the receipt to us thus no upgrade.