Attempting to cancel subscription. Please help

Hi. My attempts to cancel the subscription and deactivate my account redirected me here. Please help?

Thank you

Hi CyberMath can you please DM your email and I will look into this for you.

Hi Asher. Any update? In case it didn’t come through let me know and I"ll send it again.

Thanks.

Asher. I still have not heard anything back about canceling my account and I was just charged again for the premium subscription. Can you please cancel my account and reimburse this charge?

Thank you.
Koren Miles